Privacy and cookies

Parrot Centre (Koduinfo OÜ, reg. no. 11105156) values your privacy and protects your personal data in accordance with the laws of the Republic of Estonia and the EU General Data Protection Regulation (GDPR).

This privacy policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.

Data controller:

• Koduinfo OÜ
• Registration no: 11105156
• Address: Tartu mnt 80, Soinaste, Kambja parish, Tartumaa 61709, Estonia
• E-post: keskus@papagoi.ee
• Telefon: +372 512 7938

3.1. Via the contact form

When you send us a message via the contact form, we collect the following data:

• Name
• Email address
• Phone number
• Message content

3.2. Via the booking form

When you book a visit, we collect the following data:

• Name
• Email address
• Phone number
• Booking date and time
• Group size
• Additional info (optional)

3.3. When visiting the website

Our website may automatically collect technical data:

• IP address
• Browser type and version
• Visit time and duration
• Pages linked

We use your personal data for the following purposes:

• Responding to contact: To answer your questions and requests
• Processing bookings: To plan and confirm visits
• Providing services: To deliver and improve our services
• Legal obligations: To comply with legal requirements
• Website analysis: To analyse and improve site usage

We keep your personal data only as long as necessary:

• Contact form data: Up to 3 years after last contact
• Booking data: Up to 2 years after the visit
• Technical data: Up to 1 year

After the retention period we securely delete your data.

We do not sell or rent your personal data to third parties. We may share your data only in the following cases:

• When required to comply with legal obligations
• When we use trusted service providers (e.g. email services) who process data on our behalf and according to our instructions
• When necessary to protect the life, health or property of you or others

Under GDPR you have the following rights:

• Right to be informed: To know what data we collect about you
• Right of access: To request a copy of your personal data
• Right to rectification: To have your data corrected
• Right to erasure: To have your data deleted
• Right to restrict processing: To limit how we process your data
• Right to data portability: To have your data transferred
• Right to object: To object to processing of your data

To exercise your rights, contact us at: keskus@papagoi.ee or +372 512 7938.

8.1. What are cookies?

Cookies are small text files stored on your device (computer, tablet or phone) when you visit a website. They allow the site to remember your choices and improve your experience.

8.2. What cookies do we use?

8.3. How to control cookies?

You can control and delete cookies in your browser settings. Note that some cookies are essential for the site to work and disabling them may affect functionality.

You can change or withdraw your cookie consent by deleting the cookie papagoi-cookie-consent.

We apply appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or alteration. This includes:

• Secure communication (HTTPS)
• Regular security updates
• Limited access to personal data
• Regular backups

We may update this privacy policy from time to time. We will notify you of significant changes on the website or by email. We recommend checking this page periodically to stay informed about our data practices.